Every conversation,
next to the work.
Client email, your team and the work it creates stay together. See what needs a reply, keep the context close, and let Nefer prepare the next move while you decide what goes out.
Ask Nefer01The queue
Know what needs a reply.
Across your team's inboxes.
The queue separates messages that need you from ones waiting on the client. Open a shared inbox, filter a saved view, or search for a person without losing the conversation's place in the work.
- Needs reply, waiting, follow-up and closed views
- Shared inboxes for distinct teams or kinds of work
- Search and saved views that keep the right conversations close
- A clear owner, watchers and access on each thread
Marble lead time
Karim Nour wrote to Studio
Morning Salma, could you let us know today? We need to confirm the next step with our team.
02Context
Read the whole situation.
Then act from the same place.
A client thread carries its messages, internal notes and linked work together. Turn a request into a task or lead with the source attached, so the next person knows why the work exists.
- Email correspondence and a reply that stays with it
- Internal notes the client never sees
- Client, project and linked task beside the thread
- Turn a message into a task, lead or other connected work
Morning Salma. The contractor is asking about the Carrara marble. Can we still make the site visit on the 16th?
03
Nefer in Inbox
Nefer prepares the answer.
You decide what is sent.
Nefer reads the thread and its linked records, explains what changed, and drafts a response from that context. The draft stays visibly unsent. You can edit it, request a teammate's review or send it yourself.
- A draft grounded in the conversation and linked work
- A visible unsent and held-for-review state
- Edit, request review or dismiss before sending
- If new context arrives, the draft is flagged as stale
NEFER · PREPARED REPLYUnsentThe site visit can still go ahead.
Karim asked about Oct 16. Omar's internal note says the marble is due Oct 14, if the order is confirmed today. Nefer drafted a reply using both sources.
Hi Karim, the marble is due to arrive on Oct 14, so the 16th still works. I'll confirm the order today and send you the final timing.
04Teamwork
Share the inbox.
Keep the private work private.
Give a shared inbox its own purpose and members. Discuss the conversation internally, ask a teammate to review a reply, or keep a specific thread visible only to the people working on it.
- Shared inboxes and internal rooms
- Thread-level access, owner and watchers
- Internal notes and review requests
- One conversation record for the team
Studio conversations
Messages, notes and the room for studio work stay together.
05Response vault
Keep the replies you trust.
Make each one personal.
Save a response your team uses often. Insert it into a draft with the client's details filled from the conversation, then make the final edit before it is sent.
- Personal and workspace response collections
- Searchable templates with categories
- Client and sender details inserted into the draft
- The final reply remains yours to review
Discovery call
Hi {{first_name}}, thanks for getting in touch. I would be glad to learn more about {{company_name}} and what you have in mind. Would Tuesday or Wednesday work for a short call?
06In their words
Fewer loose ends
after every conversation.
I can see who owes the next reply and which project the email is about without asking around.
The note stays internal, the client reply stays separate, and the whole team can follow the decision.
When a request becomes a task, the original message goes with it. That saves the next explanation.
Inbox connects the rest of Tamaam
Keep the conversation
and the work together.
Give every client message a clear next move. Your team keeps the context, and Nefer prepares what needs your judgement.
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