Review form responses
Read submissions by status and version, inspect their answers and keep review separate from conversion.
On this page
Choose the right response set
Open Responses. Use All, New, Strong fit, Incomplete, Converted, Spam or Test as appropriate. Review Filter, Sort, Group and Display before concluding a submission is missing. A count can describe a different set from the current view.
Read the individual response
Open a row to inspect Fit, Answers by step, the answered version, duration, source and linked records. Previous and next controls follow the displayed set. Star a useful response to keep it in the form’s Favourites.
Apply the right review action
Use Mark reviewed when you have checked a submission. Spam and Not spam affect the review queue; Create lead or Turn into… creates work and needs a separate decision. Check the existing linked record before converting the same enquiry twice.
Export deliberately
Export writes the current response view as CSV. Review filters, visible questions and audience before distributing the file. Incomplete answers can differ from completed submissions, and older versions can contain different questions.
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